If any product you purchased arrives damaged, contact MacVan Map Co. directly, by calling 800-473-6277, or email MapStore@MacVanPublishing.com, providing your name, the name of the item, and your order number.
MacVan will replace the item at no charge, including free shipping, but may request the items be returned for inspection, at our cost.
In the event you do not want an item that you ordered, MacVan will refund the full purchase price plus any shipping charges, but you will be asked to return all items, undamaged, to MacVan Map Company, 1045 #B Garden of the Gods Rd, Colorado Springs, CO 80907, in proper shipping containers.
For questions or specific issues please contact MacVan Map Co. store directly. Call (800) 473-6277 or (719) 633-5757.
Open hours are 8:30 to 5:30 Monday through Friday and 9:00 to 5:00 Saturdays, Mountain Time. Closed Sunday and major holidays.